Have Questions?

If you have any questions or issues with an order, please contact us!
Free Domestic Shipping Over $100

We offer free domestic shipping on orders over $100 and up to $350. Above that, please email us (threadbarefabrics@gmail.com) so we can provide a shipping quote.

Shipping Timelines

We make every effort to ship orders in a timely manner. Orders ship in 2-3 business days (excluding weekends and holidays). If your order will ship later than that, you'll be informed in your confirmation email (in the case of traveling/high volume order periods). Please feel free to email us (threadbarefabrics@gmail.com) if you need delivery in a specific timeline and we will do our best to help out!

International Shipping

We love international customers, but unfortunately due to the weight of denim, at a certain point shipping becomes cost prohibitive. However, we do have options for international shipping in lower yardage amounts (shipping costs available at checkout).

 If you'd like more yardage than our checkout system allows, please feel free to email us (threadbarefabrics@gmail.com) and we would love to work something out!

Returns

We can accept returns within 14 days of delivery. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it (unwashed and uncut). It must also be in the original packaging. Please include your order number and the reason for your return.

Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will then evaluate whether a refund or store credit is appropriate

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at threadbarefabrics@gmail.com.

You are responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Sale items/Gift Cards

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Gift cards are also non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.